Privacy Policy
At Q&M Horizons, we are committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you access our psychological assessment and therapy services. Our approach is compassionate and individualized, ensuring your data is handled with the same clinical care we provide in our sessions.
Information We Collect
We collect personal information necessary for clinical assessment and treatment. This includes contact details, medical history, and specific data related to neuro-affirming autism assessments. All information is provided by you during initial consultations or via our secure enquiry forms. We ensure that our data collection is transparent and centered on your clinical needs.
How We Use Your Data
Your information is used solely to provide high-quality psychological therapy and diagnostic assessments. This includes managing appointments, clinical record-keeping, and communicating with you about your care. We strictly adhere to professional clinical standards and ethical guidelines for Counselling Psychologists in the UK.
Data Security and Storage
We utilize secure, encrypted systems to store clinical records. Access to personal data is restricted to authorized clinicians and administrative staff required for service delivery. We retain your records as mandated by professional clinical regulations, after which they are securely destroyed.
Your Legal Rights
Under UK data protection laws, you have the right to access the personal information we hold about you. You may request corrections to inaccurate data, or in certain circumstances, ask for your information to be erased. To exercise these rights or discuss our clinical data handling, please contact us at admin@qmhorizons.com.
Last updated: June 2026